Last updated: 9 February 2026
"Stable staff team, supportive management and innovative activities programmes, although some as-needed medication instructions lack sufficient detail."
Staff knew how to keep people safe from harm. Individual risks assessed. Some protocols for administering medicines as required (PRN) could have been written in more detail.
Staff felt respected, valued and supported and said they were fairly treated. There was a positive attitude in the staff team with the aim of trying to provide the best care possible.
There was a stable staff team who were knowledgeable about the people living at the service. There were sufficient numbers of staff employed and on duty to meet people's assessed needs.
Staff continued to receive a good range of support including regular training. Training records showed staff training was kept up-to-date. Staff received regular supervision and appraisal.
The home manager was very involved in the day to day running of the service including working hands on, alongside the care manager. Staff felt respected, valued and supported.
Dedicated activities coordinator planned activities including Tovertafel, virtual reality headsets, pet therapy, 1960s pub and boutique, intergenerational nursery visits, vegetable gardens and chickens. Gold Standard Framework accreditation.
Some medication instructions for as-needed doses were not detailed enough for staff.
Some protocols for administering medicines as required (PRN) could have been written in more detail to offer staff guidance.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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