Working at Cedar Grange

Staff numbers are low and stretched across two sites, affecting coverage.

all the feedback we received suggested staffing levels were low, and concerns were raised about consistent deployment of staff across the 2 sites.

Training is not always up to date, leaving some shifts without staff skilled for specialist needs.

Staff had not always received training within the required timeframes. This meant that in some instances there were no staff on shift who had received recent training in some of the specialised care areas people required.

Agency staff are used when needed but sometimes do not engage as well with residents.

Agency staff were integrated but staff told us they sometimes lacked engagement with residents, which impacted the social atmosphere.