Working at Cedar Court Residential and Nursing Home
22-27 Long Street, Leicester, LE18 2BP
Operated by HC-One Limited
52 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel well supported with stable staffing and improving management, but basic activities and medicines record gaps need attention."
Safety & Risk
5/10
!
We identified blood glucose monitoring checks did not record if these were taken pre or post food. We also identified, the procedure for the administration of medicines prescribed to be taken at specific times could be strengthened. No person had come to any harm.
Staff Culture
7/10
✓
Staff spoke positively about the improvements made at the service and how they felt well supported. A staff member said, 'There is nothing I would change about this home now, I love working here and the residents.'
Staffing Levels
6/10
✓
Staff deployment was based on people's dependency needs and was regularly reviewed. Staff recruitment had increased, resulting in a reduction in the use of agency staff. This promoted increased consistency and continuity in care and treatment.
Training & Dev
5/10
!
Staff had been safely recruited and had received refresher training and their competency assessed. Staff were positive about the improvements made to staff training, support, and development.
Management
6/10
✓
The management team were open and honest and had worked well at making the required improvements. The management team acknowledged further time was required for improvements to become fully embedded and sustained.
Programmes
4/10
!
A relative said, 'Relative has a paper round... They love the Zumba classes. A very nice atmosphere is created, and musical instruments are handed around.'
Points to consider
Only basic activities like Zumba classes and music mentioned, no sign of a dedicated coordinator or regular varied programme.
Relative has a paper round (delivers the daily newspaper to others) it keeps them occupied and maintains their independence. They love the Zumba classes. A very nice atmosphere is created, and musical instruments are handed around.
Gaps in medication records like blood sugar checks and timing, plus some contradictory notes in care plans that needed fixing on the spot.
We identified blood glucose monitoring checks did not record if these were taken pre or post food. We also identified, the procedure for the administration of medicines prescribed to be taken at specific times could be strengthened.
Just refresher training and competency checks, no specialist courses or funded qualifications mentioned.
Staff had received refresher training and their competency assessed. Staff were positive about the improvements made to staff training, support, and development.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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