Last updated: 10 February 2026
"Good staff morale, teamwork and safety management, but adequate staffing and standard training."
Risks to people's health, safety and wellbeing were assessed and managed. Medicines were managed safely; incidents analysed to identify patterns or trends.
Staff morale and teamwork were good. Staff were enthusiastic about ensuring people achieved good outcomes and received good quality care.
People, staff and relatives told us there were enough staff at the service. Comments included, 'somebody is always around' and 'Some days there are more than enough staff.'
Staff were appropriately trained. New staff completed a comprehensive induction. Staff were supported in their role through supervisions, observations and an annual appraisal.
People, relatives and staff told us the registered manager was approachable and supportive. One staff member said, 'The management here does listen to people.'
We spoke with an activities co-ordinator. People took part in activities such as bingo and pet therapy; relatives mentioned listening to children singing.
Staffing is safe and adequate but nothing special, no info on low agency use or long-serving staff.
People, staff and relatives told us there were enough staff at the service. Comments included... 'Some days there are more than enough staff.'
Only standard training, induction and supervisions, no specialist courses or funded qualifications.
Staff were appropriately trained. New staff completed a comprehensive induction. Staff were supported in their role through supervisions, observations and an annual appraisal.
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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