Working at Cedar Court Care Home
Essex Drive, Cranleigh, GU6 8TX
Operated by Acer Healthcare Operations Limited
75 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management and proud staff with strong teamwork, but limited training and uncertain staffing workloads hold it back."
Safety & Risk
7/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, using PPE effectively, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Staff had a sense of pride and a feeling of being integral to the service's success. One member of staff said, 'Communication within the service is very good. The staff here have been working as a team.'
Staffing Levels
6/10
✓
The risks around this were mitigated as there was a stable staff group who knew people well.
Training & Dev
/10
✕
Management
8/10
✓
People and staff told us the registered manager and the senior staff were supportive and valued their input. Staff told us, 'Most important thing about working here is knowing that management is approachable.'
Programmes
6/10
✓
People were very complimentary about the activities and social life at the service. Comments included, 'Wonderful activities, we do exercises, memory lane reminiscence where we think about things from the past. This morning is newspaper reading.' Activities staff ensured that people were engaged including talking about the world news and arts and crafts.
Points to consider
Staffing is adequate with a stable team but no word on workloads being easy or low agency use.
The risks around this were mitigated as there was a stable staff group who knew people well.
No details on training programmes so probably just the basics with no specialist courses.
No specific training details provided in report
Activities are regular and varied but no specialist programmes or training for staff in therapies.
People were very complimentary about the activities... exercises, memory lane reminiscence, newspaper reading, keep fit, singing... arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews