Working at Cedar Court Care Home

No permanent manager in place yet, so leadership feels unstable.

At the time of our inspection there was not a registered manager in post. A new manager had been employed for 3 months at the time of the inspection, and they had submitted an application to register with CQC.

Not enough staff on some days especially weekends, plus high sickness and people leaving.

People told us they thought the service did not have enough staff to care for people. One person said, “They need more staff, they are not managing with the type of people.”... high rate of staff sickness... high level of staff leaving the service.

Staff unhappy with changes from new management, low morale and high turnover.

We identified the well-being of staff need to be developed. Evidence of this was through the minutes of staff meetings records. These documented where staff had expressed how unhappy they were with the changes... high rate of staff sickness... Some relatives had told us they felt there had been a drop in staff morale.