Last updated: 9 February 2026
"Hands-on directors and a supportive culture where staff feel valued and stable, with strong training and activities, although one staffing vacancy means occasional bank cover."
Per 2024 assessment: good audit systems... regular monitoring of risk assessments. Per 2020: risks assessed and managed well; incidents recorded, analysed for trends; staff confident in raising concerns.
Per 2020 inspection: Staff told us they had great admiration and respect for the management team and felt valued; 'Lovely directors, they go above and beyond, you can phone them at any time'.
Per 2024 assessment: service monitored staffing levels and was advertising for one vacant post; many staff had worked at the service for many years.
Per 2024 assessment: Staff were well supported to meet people’s needs, with training and support which was regularly reviewed. Per 2020: specialist training including person-centred approaches, sexuality awareness, OCD.
Per 2020 inspection: directors, registered managers and compliance manager all worked alongside staff as support workers; staff said 'Lovely directors, they go above and beyond'.
Per 2020 inspection: set up a garden project 'Links to the Earth' at a local country park with project manager; community volunteering, sensory supports, local events partnerships.
One position is vacant and they are advertising to fill it, so bank staff might cover some shifts.
The service monitored staffing levels and was advertising for one vacant post.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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