Working at Cecil Court

People were protected from the risk of abuse. Any risks to people were regularly assessed, reviewed and minimised... Safeguarding concerns, accidents, and incidents were reported, investigated and recorded. The home learnt lessons when things went wrong.

This is an amazing place to work. I love what I do and it's a pleasure to come to work. We are a team who have a passion for [people using the service].

There were enough staff to meet people's needs... well-established staff team who were familiar with people's routines, preferences, and identified situations where people may be at risk and acted to minimise those risks.

The leadership and competence of such a great [registered] manager reflects on staff, she inspires and creates the premise for team work, and leads by example. Another staff member added, '[Registered manager] is so hands on, always there to help and I feel I can talk to her about anything.'

The home participating in the development of a 'My Life' TV channel... impact on people's moods and quality of life was assessed by doctors at South West London and St George's Mental Health NHS Trust. We saw first-hand the positive effect... greatly enriching people's quality of life and reducing their anxiety.