Last updated: 10 February 2026
"Supportive management and positive culture with strong safety practices, but rota gaps stretch workloads and activities lack a dedicated coordinator."
2022 IPC inspection: We were assured the provider was preventing infections, using PPE effectively, meeting vaccination requirements, with risk assessments, regular testing and extra cleaning in place.
Per 2019 comprehensive inspection: Staff told us management were approachable and supportive, there was good teamwork and a positive person-centred culture within the service.
Per 2019 comprehensive inspection: Sufficient staff were deployed to meet people's needs; staffing levels fluctuated depending on the support and activities planned each day; gaps in the rota were covered by other members of the team.
Per 2019 comprehensive inspection: Staff received regular training, supervisions and an annual appraisal; new staff received an induction and were supported to complete a wide range of training.
Per 2019 comprehensive inspection: People, staff and relatives praised the management of the service, describing the registered manager as approachable and supportive.
Per 2019 comprehensive inspection: People had the opportunity to take part in a wide range of activities and to pursue their hobbies and interests; individual activity plans in place.
Staff numbers are adequate but rota gaps happen and get covered by other team members, so workloads can stretch at times.
Staffing levels fluctuated depending on the support and activities planned each day; gaps in the rota were covered by other members of the team.
Activities are regular like outings and hobbies but no dedicated coordinator or specialist programmes to add variety to the working day.
People had the opportunity to take part in a wide range of activities and to pursue their hobbies and interests.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp