Working at Cavendish Park

No permanent manager in place, and lots of changes in leadership have created uncertainty for staff.

Since the home was registered in August 2019, there had been a number of changes in management. There had been three staff members carrying out the role of manager and two clinical leads. Staff we spoke with... felt the changes had created uncertainty.

Home running below half capacity after nursing staff turnover, so shifts are covered but the team is not fully stable yet.

There had also been a turnover in nursing staff. At the time of the inspection the home was operating below fifty percent occupancy as the registered provider had decided to focus on residential care and reduce nursing care until they had more stable management in place.

Some gaps in checks like fridge temperatures for medicines, even though no harm happened.

However, we noted that there were some occasions when fridge temperatures were not consistently recorded. Whilst we noted that there had been no harm caused, current systems had not identified this.