Working at Cavendish Lodge
41 Leam Terrace, Leamington Spa, CV31 1BQ
Operated by Rethink Mental Illness
8 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Responsive manager, positive culture, and innovative programmes, but poor staff retention and medicines management issues affect consistency."
Safety & Risk
4/10
!
We could not be assured people received their medicines as prescribed because the systems to support safe medicines practices were ineffective. Accurate records were not always kept showing how much of a person's medicine was in stock.
Staff Culture
6/10
✓
Staff spoke of a culture of learning supported by the registered manager which meant they felt confident to report any errors in their practice. One staff member commented, 'I like the inclusivity here. It is a safe place and I really enjoy it.'
Staffing Levels
4/10
!
At the time of our inspection, only two permanent members of care staff were employed at the home. The provider had experienced difficulties recruiting and retaining staff and as a result, staffing numbers were maintained by using temporary staff supplied through an agency.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were positive about the training they received, and records showed recent training specific to people's needs... Whilst there were some gaps in 'refresher training'
Management
6/10
✓
People and staff told us the registered manager was always available, took time to listen to them and was responsive to any requests.
Programmes
6/10
✓
Since our last inspection the provider had introduced a 'refresh programme' which encouraged people to re-build or learn new skills to support them to live more independent and fulfilled lives.
Points to consider
Only two permanent care staff, so heavy reliance on agency workers affects consistency in care.
At the time of our inspection, only two permanent members of care staff were employed at the home. The provider had experienced difficulties recruiting and retaining staff and as a result, staffing numbers were maintained by using temporary staff supplied through an agency.
Medication records inaccurate and some doses missed because of poor checking systems.
Accurate records were not always kept showing how much of a person's medicine was in stock... the required daily check of MAR charts had not been carried out... This meant one person had not received their medicine on two separate occasions.
Only standard training with gaps in refreshers and no mention of specialist courses or qualifications.
Per 2019 comprehensive inspection: Whilst there were some gaps in 'refresher training', the registered manager assured us this had been identified and plans were in place to ensure it was completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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