Last updated: 9 February 2026
"Supportive management, positive team culture and enough staff, although occasional agency use and only standard training."
2022: Assured preventing infections, effective PPE/testing/outbreak management; per 2020: medicines managed safely, staff knew safeguarding, risk assessments in place.
Per 2020: Staff felt supported by management team, promoted positive culture, 'we have a good team here and all work well together.'
Per 2020: 'We saw there were enough staff on duty to meet people's needs... We have enough staff'; 2022: registered manager confirmed no workforce challenges.
Per 2020: New staff given full induction, supported to complete care certificate, received supervision and yearly appraisals; 2022: recent IPC/COVID/PPE training.
Per 2020 comprehensive inspection: 'The manager is very approachable and is supportive, we have a good team here and all work well together.'
Per 2020: Activities coordinator provides varied programme: outings to seaside, pampering, gardening, monthly cultural celebrations.
Staff numbers are okay but they use agency workers when needed, even regular ones.
they had recently recruited more staff and if they needed to use agency they used the same regular agency staff.
Only standard training like the care certificate and supervisions, no specialist courses or funded qualifications.
staff were also supported to complete national recognised qualifications such as the care certificate. Staff received supervision and had yearly appraisals.
Varied activities like trips, pampering and cultural events but no specialist therapeutic programmes.
We go out on the minibus to the seaside... each month focussing on different countries around the globe celebrating different cultures.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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