Last updated: 10 February 2026
"Supportive management, positive culture and good safeguarding, but no activities programme and only basic training hold it back."
Systems were in place that worked well to ensure people were safeguarded from abuse and investigations were carried out when required.
Discussions with people, relatives and staff showed there was a positive culture where everyone worked together to achieve the best outcomes for people.
There were enough staff to safely meet people's needs.
Per 2019 comprehensive inspection: Staff told us their training was kept up to date.
Staff also felt listened to and had confidence in the management team and provider.
Per 2019 comprehensive inspection: activity planners were used which supported them to choose what activities they wanted to do using pictures.
No activities programme or coordinator, so the job is mostly routine personal care with basic picture choice aids.
Per 2019 comprehensive inspection: activity planners were used which supported them to choose what activities they wanted to do using pictures.
Staffing is adequate but nothing special, no details on low agency use or good staff retention.
There were enough staff to safely meet people's needs.
Only standard training, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us their training was kept up to date.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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