Working at Catterall House Care Home
Garstang By-pass Road, Preston, PR3 0QA
Operated by Samkar Limited
24 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.0/10
Key Finding
"Manager in place but oversight issues meant some staff were not wearing masks as required."
Safety & Risk
4/10
!
We were only somewhat assured that the provider was using PPE effectively and safely. This was because we had received concerns that staff were not always wearing masks. We saw two staff in the communal lounge were not wearing masks.
Staff Culture
/10
✕
Staffing Levels
/10
✕
Training & Dev
/10
✕
Management
4/10
!
We met with the registered manager and reinforced the need for the home to continue to follow current Government guidance in relation to the use of PPE in care homes.
Programmes
/10
✕
Points to consider
Manager is in place but had oversight issues ensuring staff followed mask wearing rules.
We met with the registered manager and reinforced the need for the home to continue to follow current Government guidance in relation to the use of PPE in care homes.
Some staff were not wearing face masks as required by guidance.
We saw two staff in the communal lounge were not wearing masks. We were not satisfied with the explanation provided by staff that this was because they had been vaccinated.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews