Working at Catherine Miller House

Accident records are sometimes handwritten and hard to read, and it's hard to spot trends or issues over time from them.

Some recordings were handwritten and some hard to read... it was difficult to see trends and concerns over a period of time in the way the information was recorded, for example lack of clear analysis and hand writing was not always legible.

Staffing is enough to meet care needs but nothing special like low agency use or long team retention is mentioned.

There were enough staff available to support people to stay safe and meet their needs.

Only basic training and induction are up to date with reminders for refreshers, no specialist courses or qualifications funded.

The staff training programme was up to date and where training was required, this was flagged up and staff reminded to complete their training.