Last updated: 9 February 2026
"Supportive hands-on management and stable staffing build a strong team culture, but the activities programme lacks innovation."
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, safe admissions, testing, clean premises, up-to-date policy. Per 2018: Medicines managed safely; comprehensive risk assessments; learning from incidents.
Per 2018 comprehensive inspection: Staff told us of good support from the registered manager, marvellous due to training and communication; we saw hands-on approach influenced staff to work well as a team.
Per 2018 comprehensive inspection: The service had a stable staff team; records showed enough staff on duty, rosters adhered to assessed levels and sometimes exceeded; people said staff not rushed and always had time.
Per 2018 comprehensive inspection: All staff received regular training and refresher sessions; many had NVQ in care, new staff completed Care Certificate; supervision every other month.
Per 2018 comprehensive inspection: The registered manager ensured high standards of care through a hands-on approach. This influenced staff to work well as a team; staff said manager was very supportive and listens to concerns.
Per 2018 comprehensive inspection: Activities diary showed programme every morning and afternoon including quizzes, clay modelling, darts, bingo, exercise, music, flower arranging, poetry, painting, outings to local shops.
The role includes a regular activities programme with quizzes, exercise, music and outings, but nothing specialist or innovative to make days more varied and fulfilling.
Per 2018 comprehensive inspection: activities included quizzes, clay modelling, darts and bingo, exercise and music, flower arranging, poetry, painting, hairdresser, manicurist, local outings.
Staffing is stable with enough people and manageable workloads, but no details on long-serving team or proactive recruitment beyond basics.
Per 2018 comprehensive inspection: stable staff team; enough staff, rosters adhered to assessed levels and sometimes exceeded; no mention of agency use, vacancies or retention lengths.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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