Last updated: 9 February 2026
"Approachable management supports happy staff with solid training and good safety, but basic activities and adequate staffing hold it back."
Accidents and incidents were reviewed and monitored to identify trends and to prevent reoccurrences.
Staff were generally happy in their role and well supported and motivated.
There were enough staff to keep people safe and to meet their care needs.
A programme of training and support was provided to all staff. Records were maintained to monitor training had been completed and this was up to date.
Staff told us the registered manager and wider management team were approachable.
During our visit people told us about some of the activities they took part in both within the service and in the wider community.
Only basic outings and day trips, no dedicated activities coordinator or structured programme so shifts can feel routine and boring at times.
A more structured/planned time would certainly benefit my [family member's] stay. It can be a bit boring at times.
Staffing is adequate to meet needs but nothing special, no mention of stable long-serving team or minimal agency use.
There were enough staff to keep people safe and to meet their care needs.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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