Working at Castleview Care Home
Howling Lane, Alnwick, NE66 1LH
Operated by Ascot Care (Castleview) Limited
49 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and positive culture where staff feel supported, although adequate staffing lacks team stability details and training is basic."
Safety & Risk
7/10
✓
Systems were in place to safeguard people from abuse. Staff understood their role in how to protect people. Medicines were managed safely.
Staff Culture
8/10
✓
Staff consistently told us of the positive management structure in place that was open and transparent and available to them when needed. One staff member said, 'I feel well supported.'
Staffing Levels
6/10
✓
There were enough staff on duty to meet the needs of people. Staffing levels were determined using a dependency tool and an additional member of staff was available to provide support where needed.
Training & Dev
6/10
✓
Newly recruited staff completed a comprehensive induction programme and a mentor was identified for newly recruited nurses.
Management
8/10
✓
The registered manager demonstrated a strong and supportive leadership style. They led by example and promoted a culture of team work and inclusion for all.
Programmes
7/10
✓
People were offered a range of activities that were individual to their specific needs, likes and dislikes. An activity co-ordinator supported people with their interests and arranged outings.
Points to consider
Staffing is adequate to meet needs using a dependency tool, but no info on low agency use or team stability.
There were enough staff on duty to meet the needs of people. Staffing levels were determined using a dependency tool and an additional member of staff was available to provide support where needed.
Only standard induction and supervision training, no specialist courses or funded qualifications.
Newly recruited staff completed a comprehensive induction programme and a mentor was identified for newly recruited nurses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews