Last updated: 9 February 2026
"Staff feel well supported by good management and enjoy a great team culture, but basic activities without coordination hold it back."
Safeguarding processes and training in place, risks assessed with controls, medicines safely managed with accurate records.
Staff spoke of positive culture: 'We all work so well together' and 'I love the job and we have a great team.'
Everyone we spoke with said there were enough staff to deliver the care people needed; staff recruited safely with DBS checks.
Staff supported with training via social care TV, inductions, supervisions and appraisals; staff said they get enough training.
Staff said, 'There is good management here, absolutely' and 'There is good management and we are well supported.'
Activities included art, music, poetry and trips to York and Blackpool; people able to pursue hobbies of choice.
Just basic activities like art, music, poetry and occasional trips, no coordinator or structured programme to vary the role.
Some of the activities included art, music and poetry. ... We've been on trips out before to York and Blackpool.
Only standard training like social care TV and inductions, no specialist courses or funded qualifications.
We use social care TV for a lot of training and we get enough. ... All staff completed an induction... Staff supervisions and appraisals were held.
Staffing is adequate with enough staff on shift, but nothing special like stable team or low agency use.
Everyone we spoke with said there were enough staff to deliver the care people needed. ... We have enough staff and only ever really struggled during COVID.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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