Working at Castlemead Court Care Home
Wolverton Road, Milton Keynes, MK16 8HW
Operated by Castle Mead Court Care Centre Limited
79 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"An approachable caring manager and supportive family-like team, but occasional bank staff cover and limited activities hold it back."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe; robust processes were in place to learn lessons when things went wrong. (2020 reports)
Staff Culture
8/10
✓
Staff told us they were happy working at the service and felt supported by colleagues. One member of staff said, 'It's like one big family here.' Per Jan 2020 comprehensive inspection.
Staffing Levels
6/10
✓
There were consistently enough staff deployed to provide people with appropriate levels of care and keep people safe; a team of bank staff were used to cover vacant shifts as far as possible. (2020 reports)
Training & Dev
6/10
✓
Staff received an induction when they joined the service and there was a programme of regular training, including refresher and specialist training. Per Jan 2020 comprehensive inspection.
Management
8/10
✓
Everyone we talked with spoke positively about the approachability, availability and caring personality of the registered manager. One member of staff said, 'I couldn't hand pick a better boss. I think she is a remarkable person, she is always there, her door is always open.' Per Jan 2020 comprehensive inspection.
Programmes
6/10
✓
Activities co-ordinators planned and delivered a programme of activities... music, exercise, exotic animals, arts and crafts. School children came periodically. Per Jan 2020 comprehensive inspection.
Points to consider
Staffing is adequate and consistent, but bank staff cover vacant shifts sometimes.
A team of bank staff were used to cover vacant shifts as far as possible.
Training covers standard and some specialist topics with regular refreshers, but no funded qualifications or career paths mentioned.
Staff received an induction when they joined the service and there was a programme of regular training, including refresher and specialist training. Per Jan 2020 comprehensive inspection.
Activities programme has a coordinator with varied basic events like music and crafts, but some people wanted more options.
Some people and relatives suggested there could be more activities available. Per Jan 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews