Working at Castlemaine Care Home
4 Avondale Road, St Leonards On Sea, TN38 0SA
Operated by Alpha Care Castlemaine Limited
42 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Effective leadership, positive staff culture and safe care, but staffing gets busy some afternoons and gaps in specialist training."
Safety & Risk
7/10
✓
People received safe care and support... Medicines given safely to people by appropriately trained staff... Accidents and incidents were recorded, and lessons learnt to prevent re-occurrences.
Staff Culture
7/10
✓
Staff were positive about their roles and felt valued for the work they did... Staff told us that things had 'really' improved and they feel supported... 'better teamwork and communication'
Staffing Levels
5/10
!
Staffing levels were adequate to meet people's needs... Staff told us, 'There are usually enough of us, but it really depends on residents and how they are, some afternoons can be very busy'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: The training matrix tracked staff training and this had ensured all staff received the training and updates needed... Staff received regular supervisions.
Management
6/10
✓
The home had an effective management team which provided good leadership for staff and communicated effectively with people, relatives and professionals. The management team was approachable and visible to people, staff, and visitors.
Programmes
5/10
!
Per 2019 comprehensive inspection: There was a new activity person in post... the activity programme included art and crafts, chair exercises, pet therapy, puzzles and cake decorating.
Points to consider
Staffing is adequate but can get busy some afternoons when residents are restless, so shifts are not always calm.
'There are usually enough of us, but it really depends on residents and how they are, some afternoons can be very busy because some get restless'
Only standard training with gaps in specialist areas like behaviours that challenge and mental health support.
provision of training for staff who were supporting people with behaviours that may distress and for those that live with mental health problems
Activities programme has variety like arts, crafts and pet therapy but no specialist or innovative approaches.
Per 2019 comprehensive inspection: the activity programme included art and crafts, chair exercises, pet therapy, puzzles and cake decorating
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews