Working at Castleford Home for Older People
Queens Road, Clitheroe, BB7 1AR
Operated by Lancashire County Council
47 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Management listens to feedback and improves services with a supportive staff culture, but staffing sometimes feels stretched and training is basic."
Safety & Risk
6/10
✓
Risks to people and the service were assessed and managed. Risk management strategies were included in people's care plan documentation and there was guidance for staff to follow to support people safely.
Staff Culture
6/10
✓
Staff told us they were able to raise issues or concerns within the meetings.
Staffing Levels
5/10
!
People told us there were usually sufficient staff to attend to their needs in a timely way.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were provided with a rolling programme of relevant training to ensure they provided effective care.
Management
6/10
✓
The registered manager considered the views of people, their relatives and staff in respect to the quality of care provided. The registered manager and staff used the feedback to make ongoing improvements to the service.
Programmes
5/10
!
Per 2019 comprehensive inspection: The provider employed an activity care assistant and people were provided with a range of activities both inside and outside the home.
Points to consider
Staffing is usually enough but not always, so shifts can feel stretched at times.
People told us there were usually sufficient staff to attend to their needs in a timely way.
Only standard training like induction and a rolling programme, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were provided with a rolling programme of relevant training to ensure they provided effective care.
Activities programme is basic with an assistant running a range inside and outside, nothing specialist or innovative.
Per 2019 comprehensive inspection: The provider employed an activity care assistant and people were provided with a range of activities both inside and outside the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews