Last updated: 9 February 2026
"Staff feel supported by visible leadership and receive comprehensive training in a positive culture, but staff retention lacks details and activities miss innovation."
Medicines were administered and managed safely by trained and competent staff. Risk assessments were individual and detailed which meant that staff understood safe practices.
The home had an open, honest and positive culture that encouraged the involvement of everyone. Staff felt supported by the management.
The service had enough staff to meet people's needs. Feedback from staff, people and relatives was considered by the registered manager when assessing staffing levels.
Staff received comprehensive training and supervision and they were confident in their role. Training was tailored to meet individual staff members needs.
Leadership was visible within the home. Staff spoke positively about the management team and felt supported.
A variety of activities were available and people could decide what they wanted to do. The home employed 'Colten companions' who supported activities inside and outside.
Staffing is adequate with enough staff to meet needs, but no details on low turnover or long-serving teams.
Staffing levels were adequate to provide safe care and recruitment checks had ensured they were suitable to work with vulnerable adults.
Varied activities with dedicated companions and trips out, but no specialist named programmes or innovative therapies.
People told us that there were a lot of activities inside and outside of the home. The home employed 'Colten companions'.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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