Last updated: 9 February 2026
"A positive family-like culture and approachable manager, although staffing lacks extra stability and training is only standard."
People were protected from the risk of harm as assessments were undertaken and followed... Medicines were managed safely, and people received their medicines as prescribed.
Staff were positive about working at Castle Park... 'I do enjoy working here, I must do I have been here a long time.' Another staff member said, 'We are like a family, everyone looks out for each other.'
There were enough staff deployed to support people. Staff were available throughout the day in communal areas and supported people promptly when needed.
People were supported by staff who were trained to carry out their roles. Staff were provided with support and training to be able to meet people's needs effectively... New staff completed an induction... provided with supervision.
We received positive feedback about the registered manager from staff, people using the service and their relatives... the registered manager was, 'Easy to talk to and very approachable. There is nothing to improve. It is well-managed'.
Per 2020 comprehensive inspection: An activities organiser was employed. We saw staff hosting a game of bingo... entertainer sang... nail care manicures... activities such as dancing... taken to a museum.
Staffing levels are enough to meet needs, but nothing extra like low agency use or super stable teams to make workloads easy.
There were enough staff deployed to support people. Staff were available throughout the day in communal areas and supported people promptly when needed.
Only standard training and supervision, no specialist courses or qualifications funded to help staff grow.
Staff were provided with support and training to be able to meet people's needs effectively. Staff confirmed and records showed they received the training they needed... New staff completed an induction... provided with supervision.
Activities are regular like bingo, music and outings, but no special programmes to make the job more interesting.
Per 2020 comprehensive inspection: An activities organiser was employed. We saw staff hosting a game of bingo... entertainer sang to people... nail care manicures... activities such as dancing... Chinese meal and was taken to a museum.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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