Working at Castle Lane
126 Castle Lane, Solihull, B92 8RW
Operated by Voyage 1 Limited
3 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff enjoy a positive, open culture and stable team with approachable management, but lack a structured activities programme and advanced training."
Safety & Risk
7/10
✓
Staff knew how to recognise and report abuse. Risks to people's health and wellbeing had been assessed and mitigated. Medicines systems were organised.
Staff Culture
8/10
✓
Staff enjoyed working at the home and spoke positively about the support and guidance received at the home. Staff described their working environment as very open and transparent.
Staffing Levels
7/10
✓
The registered manager explained they had an established team working at the home and new staff had not been recruited for some time.
Training & Dev
6/10
✓
Staff told us they had access to training and supervision. Staff were offered training in response to people's changing needs. For example, staff had dementia training.
Management
7/10
✓
People knew the registered manager and felt they were accessible and approachable. Staff felt able to speak with the registered manager if they had any concerns.
Programmes
4/10
!
Staff supported people to enjoy a range of activities which reflected people's individual interests and levels of independence.
Points to consider
No activities coordinator or structured programme, so the job is mostly routine care with basic outings and personal interests.
Staff supported people to enjoy a range of activities which reflected people's individual interests and levels of independence.
Only standard training and supervision with some extra courses when needed, no funded qualifications or career paths.
Staff told us they had access to training and supervision. Staff were offered training in response to people's changing needs. For example, staff had dementia training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews