Working at Castle House Nursing Home Limited
Castle Street, Somerton, TA11 6DX
Operated by Castle House Nursing Home Limited
47 bedsNursing homes
Workplace Score
8.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.3/10
Key Finding
"Hands-on leadership and high staff morale with strong safety and training, although past vacancies meant some staff worked extra hours."
Safety & Risk
9/10
✓
2022: assured on all infection control including PPE, testing, outbreak management, visitor vaccination; per 2019: effective safeguarding, detailed risk assessments, safe medicines with audits, incidents analysed for trends e.g. hoist learning.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: staff morale very high, feel listened to and valued, 'privileged to work here', open inclusive culture praised by staff, people and professionals.
Staffing Levels
7/10
✓
2022: observed sufficient numbers of skilled staff, no agency staff use, measures like staff not working elsewhere to mitigate pressures; per 2019: always enough staff, vacancies filled by extra hours, minimal agency.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: full training programme with specialist e.g. mental health first aid, Care Certificate induction, regular supervision and annual appraisals; staff say training 'excellent'.
Management
9/10
✓
Per 2019 comprehensive inspection: registered manager resident on site and hands-on, passionate about person-centred care, approachable, staff feel empowered and privileged, praised by professionals; 2022 positive feedback on management during COVID.
Programmes
8/10
✓
Per 2019 comprehensive inspection: dedicated activities team and coordinators for daily one-to-one/group activities, 'Well Being' programme from resident surveys, community partnerships e.g. schools, vineyard, harvest events.
Points to consider
Staffing is good with no agency use and enough skilled staff, but past vacancies meant some staff worked extra hours to cover.
Per 2019 comprehensive inspection: provider had staff vacancies which had been filled. Staff told us while they waited for the new staff to start they worked additional hours to cover absences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews