Working at Castle Grove Nursing Home
Castle Street, Tiverton, EX16 9NS
Operated by Mrs I M Kenny
26 bedsNursing homesSupported housing
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported with good morale and a family feel, strong safety and community links, although they rely on agency staff and training covers basics only."
Safety & Risk
8/10
✓
Risks were managed effectively for individuals and the environment. People's medicines were managed safely. Accidents and incidents were managed appropriately.
Staff Culture
7/10
✓
Staff were happy in their jobs and felt supported in their roles. One member of staff said, 'This is an enjoyable place to work, very friendly.' Another said, 'There is a family feel here.'
Staffing Levels
6/10
✓
Staffing levels met the needs of the people who used the service. The provider used the services of consistent agency staff.
Training & Dev
6/10
✓
Staff had received training in recognising and reporting abuse. People received their medicines safely from staff who had received medicines training and had their competency assessed.
Management
7/10
✓
Staff felt supported and valued by the provider and said staff morale was good. The registered manager promoted and encouraged open communication amongst everyone.
Programmes
7/10
✓
The home employed an activity co-ordinator. The registered manager and staff were committed in connecting the home with the local community. For example, there are strong links with the local school and church.
Points to consider
Enough staff to get by but they use agency workers because hiring new ones is tough right now.
As in many care services the provider was having difficulties recruiting staff... To ensure there were always adequate staff to meet people's needs the provider used the services of consistent agency staff.
Training covers the basics like safeguarding and medicines but no specialist courses or funded qualifications mentioned.
Staff had received training in recognising and reporting abuse. People received their medicines safely from staff who had received medicines training and had their competency assessed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews