Last updated: 9 February 2026
"Staff feel supported with good morale and a family feel, strong safety and community links, although they rely on agency staff and training covers basics only."
Risks were managed effectively for individuals and the environment. People's medicines were managed safely. Accidents and incidents were managed appropriately.
Staff were happy in their jobs and felt supported in their roles. One member of staff said, 'This is an enjoyable place to work, very friendly.' Another said, 'There is a family feel here.'
Staffing levels met the needs of the people who used the service. The provider used the services of consistent agency staff.
Staff had received training in recognising and reporting abuse. People received their medicines safely from staff who had received medicines training and had their competency assessed.
Staff felt supported and valued by the provider and said staff morale was good. The registered manager promoted and encouraged open communication amongst everyone.
The home employed an activity co-ordinator. The registered manager and staff were committed in connecting the home with the local community. For example, there are strong links with the local school and church.
Enough staff to get by but they use agency workers because hiring new ones is tough right now.
As in many care services the provider was having difficulties recruiting staff... To ensure there were always adequate staff to meet people's needs the provider used the services of consistent agency staff.
Training covers the basics like safeguarding and medicines but no specialist courses or funded qualifications mentioned.
Staff had received training in recognising and reporting abuse. People received their medicines safely from staff who had received medicines training and had their competency assessed.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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