Working at Castle Grange

Medicines were managed and administered safely, with regular checks completed. Staff had received training in safeguarding and felt confident in the processes.

Staff told us they benefitted from a small, committed team who worked closely together with senior carers and management support to ensure people's needs were met.

The registered manager monitored staff deployment and ensured enough staff were always on duty. Ongoing recruitment meant there was a reduction on the reliance of agency staff.

Staff received appropriate ongoing support, supervision and training to carry out their roles.

The management team was approachable, maintained regular communication, and listened to the views of others.

Daily activities were coordinated by staff employed by the service who supported people to enjoy interests... bingo, colouring, exercises and up to Christmas they had singers and choirs.