Working at Castle Grange
9 Haymans Green, Liverpool, L12 7JG
Operated by Unity Homes Limited
40 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Long-serving staff, positive culture and good safety, but governance and record-keeping had gaps."
Safety & Risk
7/10
✓
Assured on infection prevention, PPE use, testing, vaccination compliance; risks generally well managed, medicines safe, environment clean. Per 2022 and 2019 inspections.
Staff Culture
7/10
✓
Staff had been loyal and committed throughout the pandemic, provider very proud of them; staff spoke positively of the culture and teamwork. Per 2022 and 2019 inspections.
Staffing Levels
7/10
✓
Staff were incentivised to cover, and the use of agency staff was kept to a minimum; majority of permanent staff long-serving. Per 2022 and 2019 inspections.
Training & Dev
6/10
✓
Staff had induction, Care Certificate within three months, yearly training sessions and frequent supervision. Per 2019 inspection.
Management
6/10
✓
Long-standing registered manager well respected and supportive, described as always on the floor helping staff, but governance systems and record-keeping needed improvement. Per 2019 inspection.
Programmes
6/10
✓
Activities coordinator and champion in nationally recognised programme in place, weekly outings to places like Albert Dock and Knowsley Safari Park, church outreach. Per 2019 inspection.
Points to consider
Manager is hands-on and liked by staff, but record-keeping and governance checks had gaps so oversight was not fully robust.
The robustness of some governance systems and record-keeping needed to be improved. Per 2019 inspection.
Training covers basics like induction and yearly sessions with supervision, but no specialist courses or funded qualifications.
Staff had access to yearly training sessions in a variety of subjects... frequent supervision. Per 2019 inspection.
Activities include a coordinator, weekly trips out and some church events, but no specialist programmes or innovative approaches.
Activities coordinator was in post... weekly outings... activities champion had been signed up with a nationally recognised programme. Per 2019 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews