Working at Castle Farm Care Home
Castle Farm Road, Poole, BH16 6BZ
Operated by Royal Bay Care Homes Ltd
22 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"A close family-like team where staff feel supported, proud and stable, although basic training and adequate staffing hold it back."
Safety & Risk
7/10
✓
Safeguarding procedures were in place and staff knew how to report concerns. People told us they felt safe... Risks to people’s health and wellbeing had been identified, assessed and reduced.
Staff Culture
8/10
✓
Staff told us they were like a ‘family’ at the service and were a close team... Staff were proud to work at Castle Farm Care Home, comments included: “I am very proud to work here, I wouldn’t want to be anywhere else.”
Staffing Levels
6/10
✓
People told us there were enough staff on duty and they were there when they needed them. Staff told us they felt supported... many of them having long service.
Training & Dev
5/10
!
Learning and development was in place to ensure staff were properly inducted into the service and their knowledge developed. The registered manager had oversight of training within the service.
Management
6/10
✓
Staff told us they felt supported by the registered manager and provider... positive feedback about the registered manager and their support for staff.
Programmes
/10
✕
Points to consider
Only standard induction and basic training mentioned, no specialist courses or funded qualifications.
Learning and development was in place to ensure staff were properly inducted into the service and their knowledge developed. The registered manager had oversight of training within the service.
Staffing is adequate with enough staff on shifts, but nothing special like minimal agency or unhurried workloads.
People told us there were enough staff on duty and they were there when they needed them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews