Last updated: 9 February 2026
"Excellent staff retention and consistency with a supportive culture, although basic training and standard activities could be better."
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
There was an open and supportive culture which came from the management of the home. Staff felt supported, attended regular meetings, and were kept fully updated with all aspects within the home.
There were sufficient and appropriately trained and experienced staff in place to support people, retention of staff is very good, as is the consistency of staff.
Staff had received training appropriate to their role that was up to date. Staff told us they were enabled to develop and fulfil their roles, and their performance was regularly reviewed and monitored.
Staff consistently told us they were able to discuss their views and ideas within meetings or in person with anyone. Comments made included; “I can go to the manager anytime, about anything. They are very helpful.”
Per 2019 comprehensive inspection: dedicated activities lead and activity coordinator, full programme Monday to Friday, cinema, hairdressers, coffee mornings, fetes, entertainers, local schools.
Only standard training to keep basic skills up to date, no specialist courses or funded qualifications.
staff had received training appropriate to their role that was up to date
Regular group activities and community events but no specialist programmes or innovative approaches.
Per 2019 comprehensive inspection: activity programme full for each morning and afternoon of the week Monday to Friday, coffee mornings, summer fete, entertainers, local schools
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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