Working at Casterbridge Lodge
Winterbourne Steepleton, Dorchester, DT2 9LG
Operated by Pebblestones Limited
35 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel proud and valued in a happy, diverse team with strong leadership, but adequate staffing and standard training hold it back."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice. Accidents, incidents and events were recorded. The registered manager was informed of each incident and undertook reviews to identify trends.
Staff Culture
9/10
✓
Staff told us, “The registered manager is fair and flexible... We enjoy working here, it is a happy team”. Without exception, staff and the management team spoke highly of the diverse backgrounds... “Differences are valued”, “Differences are respected”. Staff appreciated support from the provider when their work schedules were accommodated...
Staffing Levels
6/10
✓
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs.
Training & Dev
6/10
✓
Staff received the training and support to ensure they could carry out their role. Staff told us they had training, and competency checks to make sure they gave medicines safely.
Management
8/10
✓
People and visiting professionals had confidence in the management of the service and told us the registered manager was approachable. Staff told inspectors they were proud to work at the service and described their experience of leadership as; “The registered manager sorts things out. If there is a problem, we address it, we learn from it and there is no one here who is unsupportive at all. I feel respected and valued.”
Programmes
6/10
✓
A staff member... researched the curriculum during the years they taught and asked the registered manager to purchase those books... now we are three books into a fabulous series and the resident gets that 1:1 reading time. People had actively participated... as murals included each person’s artwork... “I have my little garden out the front with my greenhouse and pots, I am also responsible for the bird feeders too”.
Points to consider
Staffing is adequate with enough skilled staff to meet needs, but nothing special like long team tenure or no agency use is mentioned.
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Only standard training like safeguarding and medicines checks, no specialist courses or funded qualifications.
Staff had received training in the different types of abuse. Staff told us that they had training, and competency checks to make sure they gave medicines safely.
Regular activities like gardening, reading sessions and celebrations, but no dedicated coordinator or specialist programmes mentioned.
There is always activities, celebrations and events going on when I visit. I have my little garden out the front with my greenhouse and pots... A staff member... collected informal observations... researched the curriculum... 1:1 reading time.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews