Working at Cascade (Stiles House)

Staff received training in safeguarding people and were able to demonstrate good knowledge... Medicines were ordered, stored, managed, administered and disposed of safely... The provider managed risks well and was proactive in reducing risks.

People living at the service benefitted from a staff team that were happy in their work. Staff enjoyed working at the service and told us they thought it was managed well. They felt supported by the management and their colleagues.

Staff training was developed and delivered around people's needs. Training included, autism awareness, equality and diversity, mental health awareness, epilepsy and challenging behaviour. Staff competency was assessed in areas such as medicines, safeguarding.

The registered manager was involved in the full operation of the service, from supporting people with their daily routines and community activities, to reviewing and monitoring people's placements. We saw they had a very visible presence within the service.

The service embraced supporting people to develop independent living skills through responsibilities around their home, and ASDAN sessions... supported by staff to successfully develop themselves and gain employment... attend an adult education photography course.