Working at Cartref House

Staffing levels are sufficient but nothing special, no details on staff staying long-term or low agency use.

There were sufficient staff to keep people safe and ensure they lived full, active lives.

Only standard training like inductions and updates, no specialist courses or funded qualifications.

Staff had an induction and completed a range of training relevant to working in a caring environment. This was updated on a regular basis.

Varied basic activities like bingo, crafts and outings, but no activities coordinator or special programmes.

People's activities programmes were designed to meet their specific needs and they were encouraged to take part in activities they enjoyed, for example, arts and crafts, shopping, bingo clubs, listening to music and attending concerts.