Working at Carrington Park

Staff had received training in safeguarding and told us they were aware of how to report any concerns. Medicines were stored safely and records kept up to date. Lessons learnt were shared with the staff at team meetings.

One staff member told us, 'All staff are very hard working and chip in, we work very well as a team.' Staff told us they would feel comfortable speaking to the registered manager or the regional manager.

The service had enough appropriately skilled staff to meet people's needs and keep them safe. Safe levels of staffing were available day and night.

Staff told us that the manager had arranged training in sign language to improve communication with people. Staff received regular supervision every two months.

The registered manager had oversight and involvement in people's day to day care and was aware of what was happening in the home. Staff told us they felt supported, could speak to the manager and had regular supervision every two months.