Last updated: 10 February 2026
"Supportive management, strong team culture and regular supervision, but basic activities and adequate staffing hold it back."
Staff had received training in safeguarding and told us they were aware of how to report any concerns. Medicines were stored safely and records kept up to date. Lessons learnt were shared with the staff at team meetings.
One staff member told us, 'All staff are very hard working and chip in, we work very well as a team.' Staff told us they would feel comfortable speaking to the registered manager or the regional manager.
The service had enough appropriately skilled staff to meet people's needs and keep them safe. Safe levels of staffing were available day and night.
Staff told us that the manager had arranged training in sign language to improve communication with people. Staff received regular supervision every two months.
The registered manager had oversight and involvement in people's day to day care and was aware of what was happening in the home. Staff told us they felt supported, could speak to the manager and had regular supervision every two months.
Per 2019 comprehensive inspection: People went to community social events including bingo and enjoyed trips to the pub. People were able to take part in activities which they enjoyed such as daily shopping trips.
Only basic outings like shopping, bingo and pub trips mentioned, no activities coordinator or structured programme to make the role more varied.
Per 2019 comprehensive inspection: People went to community social events including bingo and enjoyed trips to the pub. People were able to take part in activities which they enjoyed such as daily shopping trips.
Staffing is adequate and safe but nothing special, no details on agency use or long-term staff retention.
The service had enough appropriately skilled staff to meet people's needs and keep them safe. Safe levels of staffing were available day and night.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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