Last updated: 9 February 2026
"Supportive management, happy knowledgeable staff and good safety practices, but no activities programme and busy shifts hold it back."
Staff had training in safeguarding and incidents were reported effectively. There was improved analysis of incidents and accidents to prevent reoccurrence.
Staff were knowledgeable about the people they supported and told us they were happy working at the service.
There were adequate staff on duty. Staff told us they were busy, but staffing was adequate.
Staff training was up to date and suitable for people's healthcare needs.
Staff told us the registered manager was a good communicator and very supportive. One member of staff told us, 'They are easy to talk to and get things done'.
No activities, engagement programmes, or creative approaches described; only an activity coordinator mentioned with no details provided.
No activities programme, so the role is mostly routine personal care like helping with meals and going outside.
We spoke with... activity coordinator [but no description of any activities or programmes]
Staffing is adequate but staff say they are busy, so shifts can feel stretched at times.
Staff told us they were busy, but staffing was adequate.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp