Last updated: 9 February 2026
"Staff praised the supportive manager and strong teamwork with safe medicines handling, but basic activities and standard training hold it back."
Medicines were managed safely. Regular checks were completed on the medicines stock and records... effective safeguarding systems, policies and procedures in place and staff had up to date training in safeguarding.
One staff member told us, "We all work as a team and that includes the domestic and kitchen staff, we are all here to support the residents, so it makes sense." Staff gave us positive feedback about... how the service was run.
There were enough staff deployed to meet people's needs in a timely manner. A family member told us, "There is enough staff and there is no high turnover in staff, the same people all the time which is nice."
Staff received the training, guidance and support they needed to do their job well... New staff completed an induction, which included shadowing experienced staff as well as training and assessments of their skills and knowledge.
Staff gave us positive feedback about the registered manager's leadership style... One staff member told us, "It's a nice place to work and the manager is very knowledgeable, approachable and supportive."
During the inspection we observed people using the accessible garden and enjoying activities such as gentle exercise, artwork and discussion groups.
Only basic activities like exercise, artwork and group chats, no activities coordinator or more varied programme to make shifts less routine.
During the inspection we observed people using the accessible garden and enjoying activities such as gentle exercise, artwork and discussion groups.
Just standard training and new staff induction with shadowing, no specialist courses or funded qualifications for career growth.
New staff completed an induction, which included shadowing experienced staff as well as training and assessments of their skills and knowledge. Staff teams held meetings and reflected on their practice to consider improvements.
Staffing is enough to cover needs with low turnover, but nothing extra to allow really unhurried personal care time.
There were enough staff deployed to meet people's needs in a timely manner. One person told us, "...if I need help there is a bell I will ring it and sometimes they come immediately."
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp