Working at Carrick House Nursing Home
61 Northwick Avenue, Harrow, HA3 0AU
Operated by M D Homes
27 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff praised the supportive manager and strong teamwork with safe medicines handling, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
Medicines were managed safely. Regular checks were completed on the medicines stock and records... effective safeguarding systems, policies and procedures in place and staff had up to date training in safeguarding.
Staff Culture
7/10
✓
One staff member told us, "We all work as a team and that includes the domestic and kitchen staff, we are all here to support the residents, so it makes sense." Staff gave us positive feedback about... how the service was run.
Staffing Levels
6/10
✓
There were enough staff deployed to meet people's needs in a timely manner. A family member told us, "There is enough staff and there is no high turnover in staff, the same people all the time which is nice."
Training & Dev
6/10
✓
Staff received the training, guidance and support they needed to do their job well... New staff completed an induction, which included shadowing experienced staff as well as training and assessments of their skills and knowledge.
Management
7/10
✓
Staff gave us positive feedback about the registered manager's leadership style... One staff member told us, "It's a nice place to work and the manager is very knowledgeable, approachable and supportive."
Programmes
5/10
!
During the inspection we observed people using the accessible garden and enjoying activities such as gentle exercise, artwork and discussion groups.
Points to consider
Only basic activities like exercise, artwork and group chats, no activities coordinator or more varied programme to make shifts less routine.
During the inspection we observed people using the accessible garden and enjoying activities such as gentle exercise, artwork and discussion groups.
Just standard training and new staff induction with shadowing, no specialist courses or funded qualifications for career growth.
New staff completed an induction, which included shadowing experienced staff as well as training and assessments of their skills and knowledge. Staff teams held meetings and reflected on their practice to consider improvements.
Staffing is enough to cover needs with low turnover, but nothing extra to allow really unhurried personal care time.
There were enough staff deployed to meet people's needs in a timely manner. One person told us, "...if I need help there is a bell I will ring it and sometimes they come immediately."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews