Working at Carrick

Risks were well managed including risks associated with medicines. Staff knew how to raise safeguarding concerns. Relatives had no concerns about people’s safety.

The service was fully staffed and some of the staff had worked at the service for a long time so people were able to get to know staff and form positive relationships.

Training was regularly updated and competency checks completed. Staff received regular supervisions and training to help ensure they were able to support people in line with their needs.

Staff told us the registered manager and deputy manager were skilled and knowledgeable about the day to day running of the service. Staff felt well supported and comfortable approaching leaders for advice and guidance.

Activities were varied and reflected people’s interests. People attended community events and groups. One person enjoyed using a sensory garden room.