Working at Carr Bank House
9-11 Heywood Street, Bury, BL9 7EB
Operated by CarrBank House Ltd
14 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel well supported by management with good training and positive culture, but no activities programme and gaps in safety records hold it back."
Safety & Risk
6/10
✓
Accidents and incidents were reported and reviewed by the registered manager, although not all had been recorded on an incident report form.
Staff Culture
7/10
✓
Staff feedback was positive about the management team... One member of staff said, 'Everything is absolutely fine, I can't fault the management.'
Staffing Levels
6/10
✓
The staffing at the home was enough to meet people's assessed needs. There was one member of care staff on duty at all times.
Training & Dev
7/10
✓
All staff had completed refresher courses... New staff were also registered on national vocational qualifications in health and social care. Staff had regular supervision meetings.
Management
7/10
✓
Staff said they felt well supported by the management team and could ask for support if they needed to.
Programmes
2/10
✕
Staff told us people preferred to do their own activities rather than joining in any group activities.
Points to consider
No activities programme or group activities, so the role is mostly routine personal care.
Staff told us people preferred to do their own activities rather than joining in any group activities.
Staffing is adequate but managers not always available for extra support on weekends.
However, this was not available at the weekend, so any additional weekend support needed had to be planned in advance.
Some gaps in accident records and medication notes make safety processes less reliable.
Accidents and incidents were reported... although not all had been recorded on an incident report form. Records for medicines administered 'as required' were not always clear.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews