Last updated: 9 February 2026
"Family-like culture and strong safety practices stand out, but basic staffing levels and non-specialist activities hold it back."
Staff were aware of the signs of abuse and knew how to report safeguarding concerns... Risk assessments were in place for risks such as choking, fire, epilepsy.
Staff enjoyed their work and treated people as if they were a family member... Staff felt confident about raising concerns relating to people's care.
Planned staffing levels were achieved... We found there were enough staff available and observed staff responding promptly to people's needs.
Staff told us they received regular training... we have core training every year and can also pick and choose other training. [Management team] will help with development.
People, relatives and staff knew the management team by name... relatives told us they found the registered manager very approachable and easy to talk with.
We saw photographs of people visiting the seaside... staff told us they often took people out to the pub, cinema, bowling and pumpkin picking.
Staff numbers meet basic needs with a consistent team, but no word on low turnover or going above minimums to keep workloads easy.
Planned staffing levels were achieved. Staffing was adjusted depending on people's needs. We found there were enough staff available.
Varied activities like outings, cooking and festivals add some interest, but no specialist programmes or trained activities staff to make days really creative.
We observed people partaking in activities of interest to them. We saw photographs of people visiting the seaside during the summer and staff told us they often took people out to the pub, cinema, bowling and pumpkin picking.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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