Last updated: 9 February 2026
"Staff receive strong training and supervisions alongside excellent safety practices, but staff retention is unclear and activities lack specialist programmes."
We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... accessing testing... infection prevention and control policy was up to date. Per 2018: Staff understood how to keep people safe... detailed positive risk assessments.
Per 2018 comprehensive inspection: Staff told us how much they enjoyed their roles. They told us they were able to influence change... Communication was open, honest and transparent and staff did not hide from sharing their views with us.
Per 2018 comprehensive inspection: Our review of information confirmed staffing levels were appropriate to meet the needs of the people living at the home and during our inspection there were sufficient staff to provide a safe service.
Per 2018 comprehensive inspection: Staff received ongoing support from the management team through a programme of regular supervisions and appraisals... Specialist training had been sourced to meet the needs of people at the home such as in trauma informed care.
Per 2018 comprehensive inspection: The registered manager was visible in the service and staff told us the management team regularly attended the service seeking their feedback and looking for ways to make the service better. Communication was open, honest and transparent.
The home supported people to engage in meaningful activities such as themed days. Per 2018: There was a sensory room... People were involved with the local community... such as Creative Minds.
Staff numbers are enough for safe care, but no details on long-term staff retention or low agency use.
Per 2018 comprehensive inspection: staffing levels were appropriate to meet the needs of the people living at the home and during our inspection there were sufficient staff to provide a safe service.
Some activities like themed days and a sensory room add variety, but no specialist programmes or dedicated coordinator to enrich the role.
The home supported people to engage in meaningful activities such as themed days. Per 2018: There was a sensory room... such as Creative Minds (a charity which develops community partnerships).
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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