Working at Carlisle Lodge
103 Carlisle Road, Eastbourne, BN20 7TD
Operated by Carlisle Lodge Limited
20 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong leadership, stable staffing and a positive culture where staff feel valued, although training gaps need addressing."
Safety & Risk
7/10
✓
Staff knew how to keep people safe. They responded to any risks and took measures to reduce these. Staff had a good understanding of how to identify and respond to any suspicion or allegation of abuse. Medicines were handled safely with people receiving their prescribed medicines in a timely fashion.
Staff Culture
7/10
✓
Staff felt appreciated and well supported... Staff told us they felt very well supported and received regular supervision and an annual appraisal... All staff spoke highly of the leadership style of the registered manager.
Staffing Levels
7/10
✓
There were sufficient numbers of staff deployed to meet the needs of people. Records confirmed a consistent level of staff was maintained and included a registered nurse on each shift... agency staff were rarely used.
Training & Dev
5/10
!
quality reviewing systems had not identified gaps in the training programme. The training records did not confirm staff received a rolling programme of essential training along with appropriate refresher courses.
Management
6/10
✓
The registered manager had an excellent oversight of the service and had a high profile in the service... Staff said they felt well supported within their roles and told us the registered manager was central to providing a relaxed and homely environment where they could work effectively.
Programmes
6/10
✓
A recently appointed activities co-ordinator was working closely with people... organises games like Scrabble... trips to the seafront... Valentine's meal that relatives were also invited to... doll therapy.
Points to consider
Training records have gaps and do not show all staff, including non-care roles, get regular updates on essentials like safeguarding.
The training records did not confirm staff received a rolling programme of essential training along with appropriate refresher courses. Staff not involved in direct care, had not been included on training schedules to support safety and quality in the service. For example, routine safeguarding training.
Quality checks missed some problems like training gaps, so management oversight has room to improve.
quality reviewing systems had not identified gaps in the training programme... further improvements were needed to ensure the quality review was effective in all areas.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews