Last updated: 10 February 2026
"Staff feel well supported by the manager with an open culture and strong incident learning, but basic activities and standard training hold it back."
Accidents and incidents were reviewed for learning. Each incident form was read and signed by all staff members. Staff would then discuss these incidents in supervision meetings or team meetings.
Staff told us there was an open door policy and they were always welcome to speak to the registered manager with ideas or to seek support.
There were enough competent, trained staff to meet people's needs and they were recruited safely.
There was an ongoing schedule of training which was a mixture of online training and face to face courses. The training included core subjects and training which was specific to people's needs.
Staff told us they felt well supported by the registered manager and could put forward suggestions for improvements at any time.
People took part in a range of activities. Some people attended the provider's local day service, some had work and others liked to visit local places such as the library or attend groups.
Staff numbers are enough to cover needs, but no details on low staff turnover or no agency workers.
There were enough competent, trained staff to meet people's needs and they were recruited safely.
Only standard training like core courses and some specific ones, no funded qualifications or career development.
The training included core subjects and training which was specific to people's needs.
No activities coordinator or specialist programmes, so the role involves basic outings and community visits rather than creative enrichment.
People took part in a range of activities. Some people attended the provider's local day service, some had work and others liked to visit local places such as the library or attend groups.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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