Last updated: 9 February 2026
"Supportive managers and a positive team culture stand out, although limited activities and agency staffing reduce variety."
Medicines were administered safely and in line with prescribing guidelines. We found one medication where this had not happened.
Staff spoke positively of their colleagues and were quick to offer praise for each other. All said they would offer support to their peers if needed.
Staffing levels were sufficient to meet people's needs promptly... consistent agency staff provided cover.
Staff were supported to develop in their roles and were offered promotions upon completion of the required training and after showing the correct aptitude.
Staff said the registered manager and fellow directors were always available and would always respond to any query quickly.
Structured activities were limited in availability, but many people were able to entertain themselves through reading and chatting to peers.
Structured activities are limited, so the role is mostly routine personal care with little variety to make days more interesting.
Structured activities were limited in availability, but many people were able to entertain themselves through reading and chatting to peers.
Staffing is adequate but they sometimes use agency workers to cover shifts.
If cover was needed staff provided it themselves or consistent agency staff provided cover.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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