Working at Carleen Nursing and Residential Care Home
38 Portchester Road, Fareham, PO16 8PT
Operated by Serincourt Limited
40 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel valued by supportive leadership and positive team culture with robust safety, but unclear staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
Robust safeguarding processes and training, risks assessed and updated with clear staff actions, medicines safely administered by competent nurses with correct records, incidents analysed in monthly audits.
Staff Culture
8/10
✓
All staff spoken to very positive about running of service, spoke highly of management team, understood vision and worked as a team, felt valued.
Staffing Levels
6/10
✓
Sufficient numbers of staff available determined by dependency tool reviewed monthly with manager observations and audits to ensure levels sufficient.
Training & Dev
7/10
✓
Staff had effective training such as classroom-based care certificate, comprehensive induction with shadowing, nurse development for NMC requirements, supervision every eight weeks.
Management
8/10
✓
Staff spoke highly of registered manager as positive influence who steps in when needed, owner regularly asks how staff are making them feel valued, healthcare professional called manager forward-thinking who empowers staff.
Programmes
6/10
✓
Two activities coordinators provided one-to-one support like reading or Scrabble, group activities with entertainers and fortnightly music and movement, community playgroup and school links.
Points to consider
Staff numbers are enough using a monthly checked tool, but no details on agency use or long-term staff retention.
There were sufficient numbers of staff available to keep people safe... registered manager used a dependency tool... reviewed monthly.
Activities coordinators run one-to-one sessions, group events and community links like playgroups, but no specialist programmes or staff trained in therapies.
There were two activities coordinators... providing people with one to one support; such as reading to people, painting nails... interactive music and movement programme... play group every two weeks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews