Last updated: 9 February 2026
"Brilliant leadership, good training and a supportive culture, although staffing lacks strong retention and activities are basic."
People told us the service was safe... Staff knew what to do to make sure people were protected from harm or abuse.
Staff felt well supported by the registered manager and we observed the staff team worked well together.
There were sufficient staff available to meet people's needs. Comments... 'Plenty of staff and they clearly care'
Staff completed a comprehensive induction training programme and regularly refreshed their knowledge... Staff received regular supervision
Staff commented, 'The manager is brilliant. Nothing phases her. She listens to us and takes into account our views.'
An activities co-ordinator supported people... enjoyed the trips out, singers that visited and the 'toddler choir'
Staff numbers are enough to meet needs but nothing special like low staff turnover or no agency workers mentioned.
There were sufficient staff available to meet people's needs.
Activities have a coordinator with trips and visitors but no specialist or innovative programmes.
People had access to a range of activities... trips out, singers that visited and the 'toddler choir' who had visited recently.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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