Last updated: 9 February 2026
"Strong leadership and excellent safety practices with a positive staff culture, although vacancies mean relying on bank and agency workers."
Staff remained trained and knowledgeable in safeguarding. Staff completed comprehensive risk assessments... reviewed on a monthly basis. Medicine audits took place frequently, and illustrated that medicines were managed safely.
Staff reported feeling confident that they were provided with sufficient knowledge to effectively carry out their duties. All staff spoken with said they would not hesitate to whistle-blow.
Whilst there were several vacancies at Carisbrooke, this did not affect the staffing ratio. A number of bank workers were used where necessary, with staff assisting and completing additional shifts. If a shortfall remained, consistent agency staff were used.
The service had a rolling training programme in place, that ensured staff received refresher training as and when required. Supervisions were held frequently with annual appraisals.
The registered manager had been in post for a number of years with a clear vision and an open-door policy whereby staff were able to approach the manager and discuss issues.
People remained very busy with activities, both within and outside the home. We saw that timetables were personalised and responsive to people's preferences. Some people enjoyed attending activities in small groups, whilst others preferred activities on a one to one basis.
There are several vacancies, so they use bank workers and agency staff to cover shifts.
Whilst there were several vacancies at Carisbrooke, this did not affect the staffing ratio. A number of bank workers were used where necessary, with staff assisting and completing additional shifts. If a shortfall remained, consistent agency staff were used.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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