Working at Carisbrooke

Staff reported feeling confident that they were provided with sufficient knowledge to effectively carry out their duties. All staff spoken with said they would not hesitate to whistle-blow.

The service had a rolling training programme in place, that ensured staff received refresher training as and when required. Supervisions were held frequently with annual appraisals.

The registered manager had been in post for a number of years with a clear vision and an open-door policy whereby staff were able to approach the manager and discuss issues.

People remained very busy with activities, both within and outside the home. We saw that timetables were personalised and responsive to people's preferences. Some people enjoyed attending activities in small groups, whilst others preferred activities on a one to one basis.