Working at Caretech Community Services (No 2) Limited - 42 Russell Lane
The Oaks, London, N20 0AE
Operated by Caretech Community Services (No.2) Limited
6 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Stable long-serving staff, approachable management and supportive culture, although activities lack a coordinator and specialist programmes."
Safety & Risk
8/10
✓
People were safe and protected from avoidable harm. Staff knew people well and received training on how to protect people from abuse. Medicines were managed safely.
Staff Culture
8/10
✓
Staff told us they felt respected, valued and well supported. One member of staff told us, 'The manager is very good we can go to her with anything that bothers us, she quickly sorts things out.'
Staffing Levels
8/10
✓
Most staff had worked for the service for many years and therefore provided continuity in care. A staff member told us, 'There are always lots of staff we are not rushed at all.'
Training & Dev
7/10
✓
Training records showed that staff received training that included safe de-escalation, understanding behaviour, oral health, medicines management and mental capacity.
Management
8/10
✓
Staff told us the registered manager was very approachable and that they would have no hesitation in raising concerns or making suggestions.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People's individual activity programmes were detailed on a weekly timetable and included a range of different activities, including day centres, sports centre, shopping and eating out.
Points to consider
Varied basic activities like day centres and outings, but no activities coordinator or specialist programmes to make the role more fulfilling.
Per 2018 comprehensive inspection: People's individual activity programmes were detailed on a weekly timetable and included a range of different activities, including day centres, sports centre, shopping and eating out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews