Last updated: 9 February 2026
"Staff praised supportive management and stable team with good safety, but basic training, limited activities, and bank staff reliance hold it back."
Risks assessed with full guidance followed; staff trained and confident in safeguarding reporting; minor cream application recording gap addressed by manager.
Staff had supervisions and team meetings to discuss issues and ideas; stable core staff team with positive feedback on management support.
Staff told us the staff levels had recently improved and there was enough staff, with bank staff used for any shortfalls.
Staff had training on safeguarding, medicines competency checks, and specific sessions like chest physiotherapy.
Staff were positive about the management team with comments such as 'We have good management. They always give support to staff and that helped me gain so much confidence.'
People take part in activities of their choosing including workshops, parties, themed events like Halloween and Christmas, and community pursuits.
Staffing is adequate but they use bank staff when there are shortfalls.
Staff told us they felt there was enough staff and if there were any shortfalls bank staff were used to make sure everyone received the care and support they needed.
Only basic training like safeguarding and medicines checks, no specialist courses or funded qualifications.
Staff had training on how to recognise and report abuse and they knew how to apply it. Staff had undertaken training and competency checks for the administration of medicines.
Basic events and outings like parties and workshops but no activities coordinator or specialist programmes.
Birthdays and events (Halloween & Easter & Christmas) are all celebrated... Some of the residents attend my workshops... events that have happened such as parties, or an activity they've enjoyed.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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