Working at Caretech Community Services (No 2) Limited - 100 Woodcote Grove Road

There were systems and processes in place to safeguard people from the risk of abuse. Risks were assessed, monitored and safely managed. People received their medicines safely.

The registered manager said, 'Morale here is really good, we have a really good culture, it is excellent'. Staff said, 'Management are good to me, they are very supportive' and 'The teamwork is good'.

There was very low staff turnover. This meant there was a stable staff team and people received continuity of care. Staff took on extra shifts when necessary to cover staff absence.